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How The Home Depot Responds to Natural Disasters

June 02, 2025

Press Kit & Visuals

When Hurricane Andrew devastated South Florida and Louisiana in August of 1992, The Home Depot’s associates and customers worked side-by-side to rebuild the region. Through this experience, we learned that The Home Depot is an important part of the necessary infrastructure in communities affected by natural disasters.

More than 30-years later, The Home Depot is proud to be one of the leading corporate supporters of disaster preparedness and recovery in the United States. Taking care of our teams and neighbors is ingrained in our culture and we know how to prepare for a storm, how to weather it and how to help rebuild once it has passed.


Community Support Before, During and After the Storm

The 2025 storm season is predicted to be another highly active season and we are committed to supporting communities nationwide before, during and after a storm in a myriad of ways including:

Sales Tax Holidays & Expert Help

Ahead of hurricane season, we encourage consumers to take advantage of emergency preparedness sales tax holidays in states across the country to purchase essential preparation supplies at reduced costs. Throughout the year, we also offer resources for natural disaster and hurricane preparedness, sharing project guides, product checklists and virtual workshops.

The Home Depot Command Center

In response to significant disasters, we activate a command center for continuous, daily communication between teams, impacted stores and suppliers. The Command Center organizes more than 100 expert associates across the business in real-time ahead of a storm.

Federal and Local Collaboration

Working together with local, state and federal officials, we provide critical supplies and emergency management funding through partnerships with organizations like the American Red Cross and FEMA.

On-the-Ground Support

Team Depot, our associate volunteer force, assembles disaster relief buckets full of emergency supplies to quickly deploy to impacted areas. Team Depot donates relief supplies to nonprofits, first responders and government agencies and provides volunteers to clean up in local communities.

Disaster response statistics

Stores & Supply Chain Logistics

An infographic showing The Home Depot's supply chain process before, during and after a storm

The Home Depot operates one of the largest and most intricate supply chain networks in retail and an impending hurricane creates a whole new level of complexity.

“People don’t really understand the magnitude of the supply chain response when a hurricane is happening,” says Johnathan Flores, supply chain HR manager. He manages the Supply Chain Disaster Travel Team that mobilizes associates quickly when there’s a need.

Moving essential supplies means working 24/7 in distribution centers. On site, a dedicated team of carriers are ready to help move all the product. Further support to the Supply Chain Disaster Travel Team comes from a group of warehouse associates that travel on short notice to support other facilities. Home Depot stores have been assembling travel teams since 2004, after several hurricanes impacted Florida.


The Home Depot Foundation

Through the volunteer efforts of Team Depot, The Home Depot Foundation collaborates with trusted partner organizations, including Team Rubicon, Operation Blessing and Convoy of Hope, to amplify the impact and ensure that aid reaches those in need. In May, The Home Depot Foundation committed to invest more than $5.5 million in support of nonprofit organizations.

Additional Commitments

In early 2025, The Home Depot Foundation also committed $3 million to wildfire response in Southern California, bringing the Foundation’s support to $8.5 million so far for the 2025 disaster season. In 2024, The Homer Fund, The Home Depot’s associate assistance program, granted more than $1.8 million to support more than 4,200 associates impacted by natural disasters. These commitments also extend to hard-to-reach communities across the U.S., including Puerto Rico and the U.S. Virgin Islands.

The Home Depot Foundation Disaster Response

Frequently Asked Questions

 

How is The Home Depot preparing to serve the community during a disaster?

As always during times of crisis and natural disaster, we’re here to help communities. Our number one concern is the safety of our associates and customers.  When a storm is approaching, our focus is to get the right products into our stores and to stay open as long as we can to help get through the storm safely.

The Home Depot also provides volunteers in our communities through Team Depot, our associate-led volunteer force. Additionally, our human resources team, alongside The Homer Fund, mobilizes to support associates in harm’s way while our operations teams work to be the last stores to close and the first to reopen to help communities recover.

What product categories tend to sell out the fastest once a storm is approaching?

Some stores may sell through product, but our merchandising and supply chain teams continue to replenish them as quickly as possible. Inventory may vary from store to store, but once a storm of significance is spotted, we mobilize additional products and supplies to that area.

What are some of the top items customers should prioritize when preparing for a disaster?

The Home Depot encourages everyone to prepare early for all types of natural disasters, including hurricanes, tornadoes, floods, extreme temperatures and wildfires. Customers should prioritize the following products:

  • Plywood to cover your windows
  • Fasteners to secure the plywood
  • Flashlights and batteries
  • Bottled water
  • Ice chests
  • Battery-powered radios
  • Emergency phone chargers
  • Generators and gas cans
  • Emergency flares
  • Tarps and roofing materials
  • Cleaning supplies
  • Long-handled tools
  • Chainsaw and fuel
     
An emergency supply list

 

Are The Home Depot stores open during a disaster like hurricanes?

The safety of our customers and associates is our top priority. We closely monitor the forecast and stores may be temporarily closed or have adjusted hours, primarily in areas directly in a storm’s path.

You can find the current status of any store by visiting https://www.homedepot.com/l/store-locator.

What are some DIY home-prep tips to help protect against wind and water damage?

Before a storm, covering roofs with large, durable tarps with weather-resistant coating and using tarp clips to hold it in place can help protect against potential damage. Covering windows with plywood and using sandbags to keep water out can also be helpful.

Are there any common mistakes people make when preparing their homes for disasters like hurricanes?

The most common mistake people make is not being prepared early enough. Plan for the worst-case scenario. When preparing for hurricanes, consider being without power for days to weeks. Installing a permanent generator or having a portable generator on hand is critical for power outages. Understanding how to use the generator safely is also key to safely weathering a power outage. It's also important to know your evacuation route if you live near a coastal area and a check-in contact for your family to call can also be helpful to mentally prepare.

For more disaster preparedness resources visit the Weather Center Hub.