Home Depot associates across the U.S. will be armed with the next generation FIRST Phone, a proprietary Zebra Technologies device used to improve customer service and efficiency in the aisles. Approximately forty-thousand of the devices have been deployed to U.S. stores in time for the busy spring season. FIRST Phones were designed specifically for The Home Depot, providing our associates with a customer service tool that serves as a phone (of course), walkie-talkie, inventory management, product look-up, business analytics and even line-busting features to speed up checkout. The new phones feature a more intuitive interface, Internet access and inclusion of The Home Depot mobile app to help customers.
FIRST Phone
The Next Generation FIRST Phone