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Next Generation FIRST Phone Hits Home Depot Aisles

February 05, 2015

Home Depot associates across the U.S. will be armed with the next generation FIRST Phone, a proprietary Zebra Technologies device used to improve customer service and efficiency in the aisles. Approximately forty-thousand of the devices have been deployed to U.S. stores in time for the busy spring season. FIRST Phones were designed specifically for The Home Depot, providing our associates with a customer service tool that serves as a phone (of course), walkie-talkie, inventory management, product look-up, business analytics and even line-busting features to speed up checkout. The new phones feature a more intuitive interface, Internet access and inclusion of The Home Depot mobile app to help customers.


First Phone Old THD Store Phone

FIRST Phone 

FIRST Phone New Phone: The Next Generation

The Next Generation FIRST Phone


Next Generation First Phone Infographic